The Lead Ophthalmic Technician is an advanced-level position including a wide variety of clerical, technical, and patient related functions under minimal supervision. The Lead Ophthalmic Technician works directly under the supervision of the Clinical Office Manager and performs all of the duties of the associate/objective level ophthalmic technician with greater independence, including clinic flow management, patient check in; medical record review, preparation for the visit, patient education, assistance with medical examinations, treatments, and procedures, protocol review and update, and quality assurance checks.
In addition to performing and overseeing such tasks, the Lead Ophthalmic Technician is also a mentor and role model for the Ophthalmic Assistants and Technicians and functions as a lead worker for support staff.
Lead ophthalmic technician duties:
- Perform patient check in, including obtaining a chief complaint, brief relevant history including pain status, allergies, current medication, and any other pertinent information for specific age groups.
- Scribe, perform diagnostic testing and capable of working up patients.
- Prepare patient for examination or procedure, as appropriate.
- Participate in patient education by providing structured written/verbal information to patients regarding procedures, preparation for diagnostic tests, and chronic disease conditions as instructed by MD.
- Provide emergency care to patients when necessary using basic life support and automated defibrillator protocols, maintaining basic CPR certification.
- Assist provider with procedures including those requiring aseptic and sterile technique
- Calibrate and maintain ophthalmologic equipment in specified location to ensure proper working order.
- Establishes periodic maintenance schedules for equipment and set standards for evaluation of function with approval from Clinical Office Manager
- Demonstrate advanced knowledge of ophthalmic photography principles and how these relate to patient care, research, and education.
- Works with the Clinical Office Manager to ensure HIPPA compliance with patients seen in the clinic and with all equipment used in the clinic.
- Works with the Clinical Office Manager, physicians, and optometrists to ensure optimal patient flow by monitoring/enhancing clinic templates.
Lead Technician Responsibilities:
- Clinical Flow oversight
- Refills of medications are up to date.
- Prescreen add on patients for scheduled location
- Ensure exam rooms are well equipped and stocked
- Weekly inventory provided to Clinical Office Manager who will approve order
- Provide Clinical Office Manager with list of Intravitreal drug necessities for the following week.
- Reviews schedules and space needs to anticipate and make any needed changes in staffing or provider schedules for the clinics they coordinate.
- Conduct quality review/audits of processes, equipment, and supply use to improve care, increase efficiency or reduce cost as needed.
- Provide organizational and clerical support to facilitate optimal patient care and area operation.
- Demonstrate proficiency in use of the computer for all aspects of patient care and documentation.
- Ensuring staff members are punched out when clinic has ended or are no longer assisting in clinic.
- Track tardiness for designated clinic, inform Clinical Office Manager.